1. What is KITCHEN HAVEN LLC?
KITCHEN HAVEN LLC is a company focused on providing high-quality kitchen supplies and accessories. We are committed to providing customers with practical and stylish kitchen solutions to enhance your cooking experience.
2. How do I place an order?
You can browse products and place an order by visiting our website. Simply select the items you’re interested in, add them to your cart, and follow the prompts to complete the checkout process.
3. Can I change my order?
If you need to change your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but if the order has already been processed, we may not be able to make changes.
4. How do I check the status of my order?
You can check the status of your order by logging into your account and selecting “My Orders.” If you didn’t create an account when you placed your order, please check your order confirmation email for the tracking link and status information.
5. What is your shipping policy?
KITCHEN HAVEN LLC offers a variety of shipping options. Orders typically ship within 1-3 business days, depending on the shipping method you selected and your region.
6. Can I return an item?
Yes, you can return an item within 7 days of receiving it. Please review our Refund and Return Policy for details and the return process.
7. How do I request a refund?
To request a refund, please contact chenxiaoqi@kitchenhaven.sbs via email within 7 days of receiving your product and provide your order number and reason for return. Please ensure your item is eligible for a refund.
8. What if I received the wrong item?
If the item you received is different from what you ordered, please contact our customer service team immediately. We will provide a solution and arrange a replacement.
9. Do you ship internationally?
Currently, we only offer domestic shipping. If you require international shipping, please contact us for more information.
10. How can I contact KITCHEN HAVEN LLC customer service?
You can contact our customer service team via the following methods:
Email: chenxiaoqi@kitchenhaven.sbs
Phone: 762-402-9917
We are happy to answer any questions or provide assistance! Thank you for your support and trust in KITCHEN HAVEN LLC!